There are three characteristics that typically add up to make a credible leader or organisation, writes Michael McQueen.
Credibility Counts. Here are the 3 Things That Make You Credible
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The Best Time to Ditch Excess Baggage is During Turbulence
For a business to remain healthy, growing and relevant, enduring organisations typically take their pruning shears to three key areas.
Beyond ChatGPT: Here’s How AI Has Already Infiltrated Our Everyday
AI is already serving us across many arenas of life, from serving as a round-the-clock doctor to keeping online customers happy.
Recruitment Tides are Changing: Here’s What You Need to Know
The tides are changing in the world of recruitment, as the impact of AI and the post-pandemic workplace shifts continue to proliferate.
Forget David Vs Goliath: Meet Today’s Empowered Customer
Recent years have seen the balance of power shift rapidly away from organisations and to the individual, writes Michael McQueen.
Leaders: Are You Holding Onto Any Sacred Cows?
Sacred cows have a unique ability to inhibit change and prevent responsiveness to new opportunities, writes Michael McQueen.
In the Circular Economy, ‘Repairs’ Are Making a Comeback
While fast fashion has encouraged a consumerism that buys new and throws out old, new initiatives are pushing for a more circular economy.
How to Combat Groupthink in Your Teams
The corporate world is very prone to groupthink. To expand your potential for innovation, you need to take your blinkers off.
The Key to the Customer Experience? Kill Confusion
There is no faster way to kill the customer experience than with overcomplication and confusion, writes Michael McQueen.
Employees are Quietly Quitting; You Need to Cultivate Workplace Culture
Recent studies into worker engagement and ‘quiet quitting’ are showing that workplace cultures are suffering from hybrid work arrangements.